Welcome to our SeekWellnessStore

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Store Policies

Shipping and payment


WHY IS THIS SAFE?

Many people are concerned about the security of their online purchases. To protect you against online fraud, SeekWellness has created an e-commerce system using well-tested, secure technology.

Our shopping cart system resides on our own server, and is run using a secure local database and PHP session variables. This means your choices and personal options are available only to you, and are not shared by any other websites or affiliate companies. As you browse our site, you can add and remove items from your shopping cart at will, with the confidence that your choices are not being stored anywhere but at SeekWellness.

HOW ARE PRODUCTS SHIPPED?

When you place an order with SeekWellness, we store all the information about your purchase, to keep track of the status of your order. The items themselves are sent directly to you by the merchants who supply them.

All shipping costs and subtotals are calculated right here at SeekWellness, using the shipping address you provide. Our shipping calculator service is provided by UPS.

Please note that all products with fixed shipping rates are for shipping addresses within the US. All non-US shipping addresses will be charged actual shipping costs.

HOW IS THE FINANCIAL TRANSACTION HANDLED?

After you "check out" and the shipping costs are calculated, the financial transaction is handled by Authorize.Net, a reputable 3rd-party financial partner. For your protection, SeekWellness does not collect or store your credit card information. Authorize.Net accepts your credit card information, and processes the financial transaction on our behalf.Authorize.Net uses a secure connection to accept your credit information, which is indicated by a padlock icon in the status bar of your browser window. Tip: Never enter credit cards on the Internet unless you see that locked padlock icon on your browser. It indicates that all information sent to and from your browser is encrypted and sent over a secure connection.

If the financial transaction is successful, SeekWellness receives a record of the transaction, and we store the details of your order so that we can confirm delivery of the products you purchased. SeekWellness does not have access to your credit card information, and can not inquire about the status of your finances.

WE OFFER ONLY THE BEST PRODUCTS, FROM RELIABLE MERCHANTS.

We deal with reliable, well-established merchants whose products have been approved or recommended by medical professionals. These products are chosen for their quality, price, and efficacy. We are always open to suggestions from our customers about other products that we might carry.

WILL MY IDENTITY AND PRIVACY BE PROTECTED?

Yes. It is our policy to respect the privacy of our customers. No information is ever sold or distributed to any party other than the merchants from whom actual products are ordered.

TERMS, CONDITIONS & RETURN POLICY

Seekwellness.com respects and applies the guarantee and return policy of each product’s manufacturer. Any products of an intimate nature (underwear, incontinence supplies, etc.) cannot be returned under law. A return authorization will be issued for defective products on request.

For more information: Call 603 783-5677 or contact us.